What We Collect and Why We Use It
We collect the information you provide when creating your account — name, contact details, and the mobile wallet or bank details you connect for deposits and withdrawals. When you use JazzCash, Easypaisa, or Raast to move funds, we record transaction references so we can match your
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deposit to your account and process withdrawals accurately. We also collect device and session data — IP address, browser type, and session timestamps — to detect unauthorised access and keep your account safe. Cookies and similar tools track how you navigate our pages so we can
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improve the experience; you can manage cookie preferences through your browser settings at any time. We do not sell your personal data to third parties. Data may be shared with payment processors, fraud-detection services, and where required by applicable law in eligible regions. Retention periods follow
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our internal data schedule: account data is held while your account remains active and for a defined period after closure, in line with legal obligations that apply where local law permits our services to operate. You have the right to access the data we hold on
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you, ask us to correct inaccuracies, or request deletion where no legal obligation prevents it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.